Privacy Policy – Last Updated March 2026

Rejuve Collective Pty Ltd (“Rejuve Collective”, “we”, “our”, “us”) is committed to protecting your privacy and managing personal and health information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the NSW Health Records and Information Privacy Act 2002.

We may collect personal information including: Full name Contact details (phone number, email address) Date of birth Address Payment details Booking history We may also collect health information including: Medical history Allergies Medications Treatment history Clinical notes Before-and-after photographs (with consent) Health information is considered sensitive information under Australian law.

We collect information: When you complete online booking forms (including via Zenoti) During consultation or in-clinic intake forms Through consent forms and treatment documentation Via phone, email or website enquiries Through cookies and analytics when you use our website Where practicable, we collect information directly from you.

We collect and use your information to: Assess treatment suitability Provide cosmetic and aesthetic services Maintain clinical records Process payments Manage bookings and appointments Comply with legal and regulatory obligations Improve our services and client experience We will not use your personal information for purposes unrelated to your care without your consent.

We may disclose your information to: Treating practitioners and authorised clinic staff Payment processors Booking and practice management platforms (including Zenoti) IT and cloud storage providers Regulatory authorities where required by law We do not sell or trade personal information.

We take reasonable steps to protect your personal and health information from misuse, interference, loss, unauthorised access, modification or disclosure. Information may be stored: Electronically in secure practice management systems On secure cloud-based platforms In physical records where required Access to health information is restricted to authorised personnel only.

Clinical photographs may be taken for documentation, treatment planning and medical records. Photographs will only be used for marketing purposes where separate written consent has been obtained. You may withdraw marketing consent at any time.

Our website may use cookies and analytics tools to improve functionality and user experience. These tools may collect: IP address Browser type Pages visited Device information You may disable cookies in your browser settings, however this may affect website functionality.

You may request access to your personal or health information held by us. If information is inaccurate or incomplete, you may request correction. Requests should be made in writing using the contact details below. We may require identity verification before releasing records.

We retain clinical records in accordance with NSW health record retention requirements. When information is no longer required, it will be securely destroyed or de-identified.

If you believe your privacy has been breached, please contact us in writing. We will investigate and respond within a reasonable timeframe. If you are not satisfied with our response, you may contact: Office of the Australian Information Commissioner (OAIC) www.oaic.gov.au

Rejuve Collective Pty Ltd 12–13/5 Australia Ave Sydney Olympic Park NSW 2127 Email: info@rejuvecollective.com Phone: 0418 446 117